Privacy Policy and Terms of Use

PRIVACY POLICY

Your personal information: what do we collect, and how do we use it? - We do not collect personal information when you visit our site unless you log in or register with us. - When you register you will be asked for the following personal information: your name, email address, mailing address, and phone number. We may share this information, and only that information which is reasonably necessary, with those third parties that are proven as being trusted. - If you need to change or update any personal information, you can do this after logging in to your account. - When you log on to your accounts in this site, we will ask you your username and Password. The password is stored in secured databases in encrypted format. Thus, you are advised that you do not reveal information such as username / password to anyone else. Also, do not reveal password to anyone including the customer support executives. - If you subscribed to Newsletters and events notifications, we may send relevant information periodically to the contacts you have provided according to your preferences. To do this efficiently, we may ask for information which identifies you as a program member. There will be an option to unsubscribe to such information, if you do not wish to receive it. - We have regular news and specials emails available to make your browsing and purchasing experience easier. Should you not wish to receive future editions of these, you may unsubscribe any time. - When you submit feedback or questions, or contact us for information about our Web site, we may request your name, phone number and email address. We use this information solely to respond to your enquiries. - When you enter any promotional feature, we may ask for your name, address, and email address and other information so we can administer the contest and notify winners. - We do not share, sell, rent or trade any personal information to any third party without your permission. - Our site may contain links to other sites. ELS and christianbooksindia.com are not responsible for the privacy practices or the content of other web sites. - By default all web server log files capture IP addresses. We may use your IP address to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is generally not shared with anyone else except where required or entitled by law to do so (such as in the investigation of fraud or other inappropriate activity). - As our website is hosted by a third party company, we are also reliant on their privacy and security policies and the implementation of these.

COOKIES

A cookie is a small amount of information sent from a web server to your computer. We use cookies when someone logs into our site, to maintain that login session and to retain login information, if requested. We do not use cookies to track your Internet activity before or after you leave this website. Any activity while you are at the christianbooksindia.com website may be tracked.

EMAILS FROM CHRISTIANBOOKSINDIA.COM

We maintain an opt-out, user-customizable subscription service of email addresses of people requesting promotional emails.  We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails. We also have administration procedures in place to remove email addresses and domains that consistently send failure messages to our email servers.

SECURITY

Security is of prime importance to us and we continue to put in place every measure possible to ensure that the information held by us is used only in pre-agreed and appropriate ways. 

We want you to feel comfortable using our website and feel secure submitting information to us. Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of your credit card information due to errors in transmission or unauthorized acts of third parties. Only use your credit card information in the payment gateway screen after confirming your order. Never submit or disclose any private information such as credit card details to any other forms in the website or over phone to any person apart from the above mentioned Payment Gateway screen.

TERMS OF USE

1. GENERAL

a. This site is part of Evangelical Literature Service. When you choose to use this web service (the "Service" or “Site”), you are agreeing to all of the terms and conditions of this Agreement between you and ELS.  b. ELS may change, add or remove portions of this Agreement at any time, but if it does so, it will post such changes on the Service.  c. Your continued use of the Service now, or following the posting of notice of any changes in these operating rules, will indicate acceptance by you of such rules, changes, or modifications.  d. ELS may change, suspend or discontinue any aspect of the Service at any time, including the availability of any Service feature, database, or content. ELS may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.

2. Who is Bound by This User Agreement

This User Agreement constitutes a binding agreement between the Company and the Purchaser. When you use this Service on behalf of the Purchaser, you also must comply with all of these terms and conditions and, as the Purchaser or an agent of the Purchaser, your actions on this Site will bind the Purchaser.

3. This User Agreement May Change

The Company is continually adding new functionality and features to this Site and improving and adding to its existing services and programs. Because these ongoing improvements, changes in the law, and changes in technology may require changes to this User Agreement, the Company reserves the right to update or modify this User Agreement at any time without prior notice. The Company will do so by posting an updated or modified version of this User Agreement on this Site. The Purchaser's use of this Site following any such change constitutes the Purchaser's agreement to follow and be bound by the terms and conditions of the revised User Agreement. For this reason, we encourage Purchasers to review this User Agreement regularly. You may review this User Agreement at any time by clicking on the button marked Terms & Conditions at the bottom of each page of this Site.

4. CONTENT

a. The contents of the Service are intended for your personal, noncommercial use. All materials published on the Service (including, but not limited to news articles, photographs, images, illustrations, audio clips and video clips, also known as the "Content") are protected by copyright, and owned or controlled by ELS or the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Service. b. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit, any of the Content or the Service in whole or in part. c. Copying or storing of any Content for other than personal use is expressly prohibited without prior written permission from ELS.

5. SUBMISSIONS

a. You are solely responsible for the content of any submission made by you. ELS reserves the right to delete, move, or edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable. b. You acknowledge that any submissions you make to the Service may be edited, removed, modified, published, transmitted, and displayed by ELS and you waive any moral rights you may have in having the material altered or changed in a manner not agreeable to you. c. By submitting information to the Service, you hereby grant to ELS, its affiliates and related entities (collectively, ELS) the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, distribute and reproduce all such materials in any form, of any kind now existing or developed in the future. d. You agree to: (a) provide true, accurate, current and complete information about yourself if prompted by the registration form; and (b) to maintain and update this information to keep it true, accurate, current, and complete. If any information provided by You ("Registration Data") is untrue, inaccurate, not current, or incomplete, ELS has the right to terminate your account and refuse any and all current or future use of the Service. If the inaccuracy in content provided by you caused any loss or damage or affected the quality of service rendered by ELS, no claim can be made to compensate such loss, damage or quality of service.

6. USERNAME AND PASSWORD

You may receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify ELSl of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ELS cannot and will not be liable for any loss or damage arising from unauthorized use of your username and/or password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at ELS sole discretion, and ELS may refer you to appropriate law enforcement agencies.

7. Updating User Information

The Subscriber must notify the Company promptly if any of the information that the Subscriber provided when the Subscriber applied for a username and password (the "User Information") changes, or if the Subscriber becomes aware that any of the User Information is inaccurate or incomplete. To notify the Company of changes to or mistakes in the User Information, send an e-mail tous. Notwithstanding the Purchaser's obligation to provide the Company with updated User Information, the Company has the right to rely on the User Information the Purchaser previously provided until such time as the Purchaser has provided the Company with updated User Information. The Purchaser further agrees that the Company may provide notices related to this User Agreement or to this Site by e-mail, using the latest e-mail address the Purchaser has supplied to the Company. If you cease to be an employee or authorized agent of Purchaser, or cease to be authorized by Purchaser to use this Site, then Purchaser must promptly notify the Company, and you are no longer authorized to use this Site.

 

8. Product Orders 

 

This Site permits registered users to place orders with the Company for the products it offers. These orders do not create a contract between the Purchaser and the Company, unless and until they are accepted by the Company. As a courtesy, the Company may send the Purchaser an e-mail acknowledging or confirming an order. Neither an order acknowledgement nor an order confirmation constitutes an acceptance of an order or a confirmation of an offer to sell. Acceptance will be communicated by shipment of the Merchandise. The Company reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any Purchaser. Verification of information may be required prior to the acceptance of any order. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, the company shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and payment has been made. If you have already been charged for the purchase and your order is cancelled, the company shall promptly initiate a reimbursement process for the affected items or order. Items listed on this site are meant exclusively for India. At the moment this site will not accept any shipments outside India. Order cancellation is not possible once the order is accepted and or payment been processed. Criteria for accepting Returns are exclusively listed in the Returns Policy. In the unlikely event of failure in fulfilling an order after accepting the order to process, company shall promptly initiate a reimbursement process for the affected items or order. The company entrusts third party service providers to have the Merchandise delivered promptly and safely. You are advised to check the condition of goods at the time of delivery for loss or damage. The service provider can take down your complaints in this regard and the issues pertaining to this will be treated in a case-by-case manner for appropriate actions. Though we take every effort to make delivery possible in the estimated time for the mode of dispatch selected at the time of order, this does not make a contract or liability for ELS to deliver the goods within the mentioned time. As we rely on third party service providers to do the delivery, their terms for delivery are applicable to the shipment handled through them. If the shipment happens to return because of improper address or due to difficulty in tracing the consignee, the shipment may be returned and a Credit Voucher will be issued for the value of goods. This can be reimbursed only against later purchases and the validity of such voucher will be 1 year from the date of issue. The voucher details will be sent to the email address provided. 

9. USER CONDUCT AND OBLIGATIONS

You agree to follow all applicable laws and regulations when using this website. Furthermore, you agree that you shall not: Upload, post or otherwise transmit through or to this website any content that is unlawful, abusive, threatening, harmful, obscene, lewd, offensive, defamatory or otherwise objectionable; might infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others; contains any viruses, trojan horses, time bombs, or any other harmful programs or elements; disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorized access to any portion of our website, its computer systems, servers or networks; provide false information about yourself to us, impersonate any other person, or otherwise attempt to mislead others about your identity or the origin of any content, message or other communication; transmit junk mail, chain letters, or other unsolicited bulk e-mail or duplicative messages; collect information about other visitors to our website without their consent or otherwise systematically extract data or data fields, including without limitation any financial data or e-mail addresses; sell access to or the use of this website, including any content contained on, downloaded or accessed from this website, except as specifically permitted in writing by us; redistribute any content, including financial data, provided by us in any manner whatsoever including by means of printed publication, fax broadcast, web pages, e-mail, web newsgroups or forums, or any other electronic or paper-based service or method; intentionally alter the format in which financial data is provided by us or otherwise circumvent our regular interfaces to such data; and embed or import any financial data provided by us into any information services (whether or not web-based), data files or application software, including without limitation accounting and payroll systems, except as except as specifically permitted in writing by us. The foregoing prohibitions expressly include, but are not limited to, the practice of "screen scraping", or any other practice or activity the purpose of which is to obtain lists of data, portions of a database, or other lists or information from the web site, in any manner or in any quantities not authorized in writing by us.

10. Indemnity

You agree to indemnify, defend and hold harmless ELS and its subsidiaries, affiliates, officers, directors, agents, and employees, from and against any claim, demand, liability, cost, damage or lost it may incur, including legal fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

11. DISCLAIMER OF WARRANTIES.

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND.

12. LIMITATION OF LIABILITY.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT NIETHER WE, NOR OUR PARTNERS, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INDICENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE.

13. TERMINATION

ELS may, in its sole discretion, terminate or suspend your access to all or part of the Service for any reason, including, without limitation, breach or assignment of this Agreement.

14. Reservation of Rights.

We reserve all rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent. 16. Miscellaneous Information. (i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of that party's right and that right will remain in full force and effect; (iii) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation. 

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